Privacy policy
Aum Travels ("Aum Travels," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information
Personal information may include:
* Full name
* Email address
* Phone number
* Billing or payment information
* Travel details and booking preferences
* Passport or identification information (only when required for travel booking)
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
* IP address
* Browser type
* Device information
* Website usage data
* Cookies and tracking technologies
This information helps us improve our website and services.
2. SMS Privacy
AUM Travels LLC respects your privacy and is committed to protecting your personal information.
If you provide your phone number through our website, booking forms, or customer service channels, you may receive SMS messages from AUM Travels LLC related to your travel services. These messages may include booking confirmations, flight details, itinerary updates, travel reminders, and customer support responses.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. How We Use Your Information
We may use the information we collect for the following purposes:
* To process travel bookings and reservations
* To provide customer support and respond to inquiries
* To send booking confirmations and travel updates
* To communicate important service information
* To improve our website functionality and user experience
* To comply with legal obligations
We only use personal information for legitimate business purposes related to our travel services.
4. SMS Communication and Consent
If you provide your phone number through our website, booking forms, or customer service channels, you may receive SMS communications from Aum Travels.
These messages may include:
* Booking confirmations
* Travel itinerary updates
* Customer support responses
* Important travel notifications
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying **STOP** to any message. For assistance, reply **HELP** or contact us directly.
Your SMS consent is not required as a condition of purchasing any services.
5. Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Phone numbers collected for SMS communication will only be used to communicate with customers regarding travel services, bookings, and support.
6. Information Sharing and Disclosure
We may share certain information with trusted third parties only when necessary to provide our services, including:
* Airlines
* Hotels and accommodation providers
* Travel service providers
* Payment processors
* Technology service providers that support our website operations
These parties are required to protect your information and use it only for service-related purposes.
We do **not sell or rent personal information to third parties.**
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Improve website functionality
* Understand user behavior
* Enhance the browsing experience
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
8. Data Security
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only as long as necessary to:
* Provide travel services
* Maintain business records
* Comply with legal or regulatory obligations
When information is no longer required, it is securely deleted or anonymized.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
* The right to request access to your data
* The right to request correction of inaccurate information
* The right to request deletion of personal data (where legally permitted)
To exercise these rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites such as airline or hotel partners. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take steps to delete it promptly.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.
Any updates will be posted on this page with a revised effective date.
14. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
**Aum Travels**
Email: [support@aumtravels.com](mailto:support@aumtravels.com)
Website: https://aumtravels.com
We are committed to protecting your privacy and ensuring transparency in how your information is handled.
